The team provides regular feedback to clients concerning driver behaviour and the health status of the MiX Vision cameras. They assist clients in obtaining camera footage of incidents, reporting faults found on cameras and any other queries related to MiX Vision.
The MiX Vision Bureau carries out weekly health checks on the in-cab safety cameras to determine whether the cameras are fully functional, not obstructed or tampered with and correctly aligned.
The service includes a weekly Health Check Report listing all transgressions with corresponding video clip links also provided. If any non-compliance or inappropriate driving behaviour is found during a health check, it is reported directly to the customer.