MiX Telematics offers a comprehensive range of services, which go beyond sales, beyond implementation and beyond troubleshooting. It starts when a customer signs the contract and continues, holistically, until the day the contract ends.
Project planning, installation, implementation and training.
Data capture services
Vehicle recorders, Android displays, audible alerts, communication networks and cloud-hosted services.
24/7 customer care, tier 1, 2 and 3 support, escalation paths and systems administration.
Account management, quarterly and annual business reviews, best practice, professional services, integration services, product development, fleet consulting and journey management.